How do I cancel a subscription to a Slack/Discord community running on LaunchPass?
Deactivating your Slack or leaving your Discord Server DOESN'T automatically CANCEL your subscription. Please follow these steps.
3 years ago
You can cancel using the following methods:
VIA THE EMAIL INVOICE. Members can click on the link found at the bottom of the email invoice they receive after every payment.
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LAUNCHPASS BOT. Discord members can now send "cancel" to the LaunchPass bot to get their cancel link. Locate the bot on the server's users list on the right panel.
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USING YOUR LAUNCHPASS DASHBOARD. As the group admin, you can cancel member/s subscription through the "Activity" menu on your LaunchPass dashboard. You can use the member's email to filter your activity feed then click on "Cancel Subscription".
Note: Deleting an invite page will not cancel members who subscribed to that page.
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