I cancelled my subscription but was still charged

Written by Seth Lesky
3 years ago

Please note that cancellations are set for the end of the billing period, not immediately.

If you believe you have been charged for an additional billing period when you had cancelled, please contact the owner of the group you are subscribed to.

LaunchPass isn't technically capable or legally authorized to process refunds - we are simply the membership platform. Only group owners can authorize refund requests. Refunds are not automatic and they are subject to the group's terms and conditions.