Why are cancelled members in Discord not getting kicked?
How to make sure LaunchPass can manage your members without issues.
3 years ago
If you think members in your Discord group are not being kicked, or removed from your server, LaunchPass may not have the required permissions.
In order for the LaunchPass Bot to work properly, the LaunchPass role needs to:
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Have the "Administrator" permission enabled
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Be above any other roles that your members receive in your server. Roles can only effect members that are in lower roles.
First, enable "Administrator" permission by heading to server settings > Roles > LaunchPass > Permissions. Scroll all the way to the bottom of the permissions list and make sure Administrator is toggled on.
Next, please make sure that the LaunchPass role is as close to the top of the list as possible by visiting server settings > Roles in your Discord server as seen below.